At doxo, we work with Providers to make it easier for consumers to pay bills, manage multiple accounts, and track payments on any device (tablet, mobile, desktop). We offer both free and provider sponsored options. We have designed doxo to work with Providers a few different ways: The provider doesn’t need to do anything. As …
Any questions your customers have about doxo should be directed to any one of our customer support channels – chat or phone – at: support.doxo.com. Most user questions can be answered via self service 24×7 by logging into user.doxo.com
Send us an email at payments@doxo.com and we will follow up with 24 hours (business days) to help you get it resolved.
doxo’s state-of-the-art security measures keeps user information safe. All customer personal and payment information stored on doxo is encrypted (at 2048-bit) or tokenized (not stored at all) to ensure that user information is always secure. Ensuring to protect their data end-to-end, for all sensitive user data both in transit (over the internet) and at rest …
Sign up for doxoDirect and receive payments as a daily deposit to a bank account of your choosing. It’s free.
When you sign up for doxoDirect you get access to the doxo Control Panel for your business. The doxo Control Panel allows you to see all payments made by doxo users to you from the moment they are scheduled, and, when you can expect to see those payments reflected in your bank account.
Payments come from doxo to you either as a direct deposit, or, in the same way in which you receive payments made by bank bill payment services – either electronically through one of the bank bill payment networks, or, as a paper check sent through the US Mail.
The doxo network directory is crowd-sourced, meaning that billers are added by doxo users who add all of their household billers. Once a company has been added by a doxo user, doxo verifies the information provided by the user against a variety of sources, adds additional details, and publishes the profile to the network for …
We’re always striving for provider directory information that’s as current and accurate as possible. Company profiles are primarily edited and updated by doxo users. Go direct with doxo and you will have the ability to edit, change, or expand the information about your company in the doxo directory. It’s completely free to be a doxoDirect …
Providers (billers) listed on doxo have been added by active users who are using doxo’s all-in-one bill pay capabilities to manage their list of billers, track due dates, and/or pay their providers. The Directory profile and data for each Provider is used to ensure users are always paying the right party, and to ensure each …
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