1. doxo Support
  2. About My Payments
  3. About My Payments

How do I cancel a payment?

Avatar
Jon

If you think you've made a mistake using our service, we may be able to help. You have up to 24 hours to cancel a payment before we submit it to your biller. The receipt we sent you has a link to cancel the payment at the bottom, or you can log in your account at user.doxo.com and cancel it from the payment details there. 

If your payment won't complete on time or you've selected the wrong company to pay through our service, please open a support ticket for help. Click http://support.doxo.com to chat with a support rep. 

Articles in this section

See more
Was this article helpful?
63 out of 119 found this helpful

Comments

5 comments

Sort by Date Votes
  • Avatar
    Clara Larson

    please cancel payment to Spectrum  of 154.22 

    thank you     account number  is 10404613613695 0001

    -4
  • Avatar
    Alarmsbysterling

    Please cancel payment to First Comp and refund the transaction fee.  Total $2,083.88.  Thank, Mark Price

    0
  • Avatar
    Julie Green

    Please refund payment to American Credit Acceptance $444.41 plus fee.  They never received it. Thank you. Julie Green

    1
  • Avatar
    Abisael R.r

    Cancel payment 

    1
  • Avatar
    John

    Please cancel my payment to Recology Auburn Placer. Thank you.

    -2

Please sign in to leave a comment.