How do I cancel a payment?

If you think you've made a mistake using our service, we may be able to help. You have up to 24 hours to cancel a payment before we submit it to your biller. The receipt we sent you has a link to cancel the payment at the bottom, or you can log in your account at and cancel it from the payment details there. 

If your payment won't complete on time or you've selected the wrong company to pay through our service, please open a support ticket for help. Click to chat with a support rep. 

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  • please cancel payment to Spectrum  of 154.22 

    thank you     account number  is 10404613613695 0001

  • Please cancel payment to First Comp and refund the transaction fee.  Total $2,083.88.  Thank, Mark Price

  • Please refund payment to American Credit Acceptance $444.41 plus fee.  They never received it. Thank you. Julie Green

  • Cancel payment 

  • Please cancel my payment to Recology Auburn Placer. Thank you.


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