How are my payments delivered to my biller?

doxo uses several different methods to distribute payments depending on your biller's preference and capabilities. In all cases, doxo keeps your payment information private and hidden from the biller.  In some cases, your payment may be processed using a prepaid, single-use virtual card.  Single-use cards provide a fast and secure way for payment delivery.  You may not recognize the card numbers used in any payment confirmation from your provider

When you use doxo, your payment is monitored at every step through the payment process. Real-time payment status is always available by clinking the link in your payment receipt or by signing into your doxo account. 

If you have specific questions about a biller payment or any other questions about payments please contact Support, we’re always happy to help.

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