Yes. Many, in fact most, of doxo’s Direct Pay and Connect customers have multiple electronic payment and billing options. Those companies have seen that giving customers options and choices makes good things happen – like higher electronic engagement overall, and higher customer satisfaction scores.
In fact, your customers already have options (e.g. bank bill pay, 3rd party bill pay services like doxo) – so the question is really how can you make the options your customer chooses better for them?