If your payment is marked as "complete", but the recipient doesn't have it posted yet, please open a ticket with doxo User Support. Otherwise, check your email for the emailed payment confirmation receipt for instructions on how to cancel the payment. If the payment can be canceled, your refund will be processed immediately by doxo.
Articles in this section
- I need a refund
- Printing Receipt
- When will my payment complete?
- How do I cancel a payment?
- How can I confirm a payment has been processed?
- Why is there a fee for making payments?
- Why did my payment fail?
- How are my payments delivered to my biller?
- How do I view all payments for a specific biller or service provider?
- What happens to a scheduled payment if I delete the funding source?