I have a question about a payment sent to me (e.g. I can’t find the customer account to apply the payment), what should I do?

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• What is the payment posting policy?
• What does “pay from any device” actually mean? Does doxo have a mobile payment app?
• Why do customers use doxo vs. paying at my website?
• What authorization does doxo need to send payments to me?
• I want to talk to someone about the details, how do I do that?
• How does it work?
• How much does doxo cost for users?
• Can I remove my profile from the doxo directory?
• How can I change or update the information on my company’s directory listing?
• How do billers get into the doxo directory?