FAQ Edit
Activity overview
Latest activity by FAQ Edit-
FAQ Edit created an article, What is the payment posting policy?
The default payment completion date is usually the next available weekday after the processing period. Here are some helpful facts: When a customer schedules a payment, they will be shown the date...
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FAQ Edit created an article, What does “pay from any device” actually mean? Does doxo have a mobile payment app?
Any device means users can pay all their bills through doxo from their desktop, PC, tablet or mobile device. In-fact, most doxo users are paying their bills from a mobile device. Yes, doxo provides...
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FAQ Edit created an article, Why do customers use doxo vs. paying at my website?
That depends. Not everyone has the same needs, and certainly biller owned websites have many, many differences. For many doxo users, it’s the ability to pay all of their bills from one account, u...
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FAQ Edit created an article, What authorization does doxo need to send payments to me?
doxo is authorized by users to send payments on their behalf (similar to how a user issues payment via a bank bill payment service). Billers may also optionally sign-up with doxo to take advantage ...
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FAQ Edit created an article, I want to talk to someone about the details, how do I do that?
We have a dedicated biller support team that would be happy to answer any questions. You can reach out at provider-inquiries@doxo.com or call us during normal business hours M-F (note: end custome...
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FAQ Edit created an article, How does it work?
doxo is simple. Users can make a payment using any supported payment method they choose (credit, debit, ACH, Apple Pay) to any biller in the network using any device. doxo, on behalf of the user, ...
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FAQ Edit created an article, How much does doxo cost for users?
Payment fees can vary depending on many factors including; payment method selected by the doxo user, the number of billers they are paying through doxo, the participation of the billers (if they ar...
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FAQ Edit created an article, Can I remove my profile from the doxo directory?
Billers listed on doxo have been expressly added by active users who are using doxo in different capacities in order to follow and/or pay their providers, doxo is the largest payment director of bi...
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FAQ Edit created an article, How can I change or update the information on my company’s directory listing?
We’re always striving for provider directory information that’s as current and accurate as possible. Company profiles are primarily edited and updated by doxo users. Go direct with doxo and you wi...
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FAQ Edit created an article, How do billers get into the doxo directory?
The doxo network directory is crowd-sourced, meaning that billers are added by doxo users who add all of their household billers. Once a company has been added by a doxo user, doxo verifies the inf...