What if I’ve forgotten the answer to my secret question?

The following are some useful tips to remember as you enter your answers:

• Remember that answers are not case-sensitive, so “jAcK of ALL tradEs” is the same as “jack of all trades.”
• Also, remember that punctuation is important—so “st brendan’s school” is not the same as “st. brendans school.”
• Lastly, if your question is something like “Where did you honeymoon?”, and you honeymooned in Hawaii, the answer might be Hawaii, Hawai’i, Honolulu, Ahukini Park, Ahukini, Oahu, O’ahu or many other things. Try to remember the level of specificity of your question and how specific your answer might have been in return.

If you still cannot recall the answer to your secret question, visit https://user.doxo.com/ to go to the sign-in page in a new window.

After following the above link, enter your username and click “Continue.” On the secret answer page, click “I forgot my answer” to initiate a reset of your secret answer. Having clicked on “I forgot my answer,” you will receive an email with detailed instructions on how to proceed with the reset.